Roadside Assistance

We’ve got your back with Volkswagen Roadside Assistance.

At Volkswagen we want to ensure you have trouble free driving and an enjoyable experience. As the owner of a new Volkswagen model you will receive our Volkswagen Assist cover for the duration of your Volkswagen's manufacturer warranty period. That is a total of 3 years coverage.

Volkswagen Assist is more than a break down service; it's your companion for those unforeseen emergency situations, providing 24 hour roadside assistance, emergency accommodation, rental vehicle and towing as well as household emergency assistance.

For more information, terms and conditions and what is covered under your roadside assistance program, please contact Bill Buckle Volkswagen.

If you require assistance simply call the Volkswagen Assist toll free number 1800 637 181, anywhere in Australia, any time.

*The information and multimedia content contained on this page is an overview intended for awareness purposes only. Visuals, illustrations and multimedia content may show specifications, accessories and options not available in Australia. Left-hand drive models might also be shown.

All product features, specifications and options are subject to change without notice. Dimensions, capacities and performance specifications apply to standard vehicles. Volkswagen Group Australia suggests you always contact your nearest approved Volkswagen Dealer or the Customer Care Centre to confirm specific features and applicable terms and conditions.

Bill Buckle Volkswagen

Bill Buckle Service

Click to Book

Sales Department

569 Pittwater Rd, Brookvale NSW 2100

(02) 9017 7755

Service Department

10 Ethel Ave, Brookvale NSW 2100

(02) 8922 9500

Parts Department

Unit 1 / 100 Old Pittwater Rd, Brookvale NSW 2100

(02) 9917 2000

Business Hours

Trading Hours

Sales hours

Monday – Saturday: 8:30am – 5:30pm
Sunday: 10:00am - 5:00pm

Service hours

Monday –Friday: 7:30am – 5:30pm
Saturday - Sunday: Closed

Parts hours

Monday – Friday: 8:00am – 5:00pm
Saturday & Sunday: Closed