Roadside Assistance

We’ve got your back with Volkswagen Roadside Assistance.

At Volkswagen we want to ensure you have trouble free driving and an enjoyable experience. As the owner of a new Volkswagen model you will receive our Volkswagen Assist cover for the duration of your Volkswagen's manufacturer warranty period. That is a total of 3 years coverage.

Volkswagen Assist is more than a break down service; it's your companion for those unforeseen emergency situations, providing 24 hour roadside assistance, emergency accommodation, rental vehicle and towing as well as household emergency assistance.

For more information, terms and conditions and what is covered under your roadside assistance program download the PDF below:

Roadside Information:
Hatches, Sedans, Wagons & SUVs.

If you own a Golf, Polo, Passat, Jetta, Tiguan or Touareg download this brochure to find out more.

Download Brochure

Das WeltAuto Vehicles

If you've purchased a vehicle through our Das WeltAuto used car program download the brochure below to find out more.

Download Brochure

Roadside Information:
Utes, Vans & People Movers.

If you own an Amarok, Caddy, Caravelle, Multivan, Transporter or Crafter download this brochure to find out more.

Download Brochure

If you require assistance simply call the Volkswagen Assist toll free number 1800 637 181, anywhere in Australia, any time.

*The information and multimedia content contained on this page is an overview intended for awareness purposes only. Visuals, illustrations and multimedia content may show specifications, accessories and options not available in Australia. Left-hand drive models might also be shown.

All product features, specifications and options are subject to change without notice. Dimensions, capacities and performance specifications apply to standard vehicles. Volkswagen Group Australia suggests you always contact your nearest approved Volkswagen Dealer or the Customer Care Centre to confirm specific features and applicable terms and conditions.

Bill Buckle Volkswagen

Bill Buckle Service

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Sales Department

569 Pittwater Rd, Brookvale NSW 2100

(02) 9017 7755

Service Department

196 Harbord Rd, Brookvale NSW 2100

(02) 8922 9500

Parts Department

Unit 1 / 100 Old Pittwater Rd, Brookvale NSW 2100

(02) 9917 2000

Business Hours

Trading Hours

Sales hours

Monday – Saturday: 8:30am – 5:30pm
Sunday: 10:00am - 5:00pm

Service hours

Monday –Friday: 7:30am – 5:30pm
Saturday: 7:30am – 12pm (appointment only)
Sunday: Closed

Parts hours

Monday – Friday: 8:00am – 5:00pm
Saturday & Sunday: Closed